The client has the right to choose their provider.
As a client receiving services from Home Help Services, a program administered by the Department of Human Services (DHS), you have the right to choose your provider. If you are not happy with the State of Michigan or your current agency, come on over to One Love Home Care.
Switching is easy as 1 - 2 -3 .
Step 1 : CLICK HERE to email us or call us at 313.468.9615 and get set up with one of our intake agents.
Step 2 : Call your caseworker and request an appointment to change your provider.
Step 3 : Inform your One Love intake agent the date and time of your appointment.
Step 4 : You and your One Love intake agent will sign the necessary paperwork (statement of employment) and you will get welcomed to the One Love family.
Why Switch To One Love Home Care as your Provider ?
Many of our clients love the one on one personal attention our intake agents give to each of our clients.
We pride ourselves on excellent, prompt customer service.
Our customer service begins with your first call.
We are your advocates between DHS and your case worker. We work hard to make sure our clients have the resources desired to continue to receive the home help services they need.
We work harder for you than anyone else will.
That's why you should work with One Love Home Care !
Switching agencies will not effect a client's current hours.
The hours you have before you change providers are the same hours you keep after changing providers.
One Love Homecare will pay your caregiver up to $13/hr. (according to current Covid-19 guidelines)
Our agency will also log all of our client's 3 Month logs from DHS into the CHAMPS systems.
We really do care about our clients and caregivers.
That is why we are committed to giving you what you need, so you can focus on one thing, healing.